FAQ

Frequently Asked Questions

1. What is FiveVita?

FiveVita is a herbal wellness brand inspired by traditional botanical knowledge and designed for modern daily routines.

We offer carefully selected products including men's care, women's care, and herbal tea products.

2. Do you offer Cash On Delivery?

Yes.

FiveVita provides Cash On Delivery service in eligible areas across Nigeria.

You can receive your order first and complete payment after delivery.

3. How long does delivery take?

Delivery time depends on your location.

Usually:

• Major cities: 3–7 business days
• Other areas: May require additional time

Our team will keep you updated regarding your order.

4. How can I place an order?

Simply:

1. Select your preferred product
2. Complete your order information
3. Confirm your delivery details
4. Receive your package and pay upon delivery

5. Do I need to pay before delivery?

No.

For eligible COD orders, payment is completed after receiving your package.

6. Can I change my order information?

If your order has not been shipped, please contact our customer support team as soon as possible.

We will do our best to assist you.

7. Are FiveVita products suitable for daily routines?

FiveVita products are designed as part of everyday wellness routines.

Please follow the product instructions and choose products according to your personal needs.

8. How can I contact customer support?

You can contact us through our customer service channels.

Our team will respond as soon as possible.